1. Introduction

Welcome to www.rematt.uk. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

2. Information We Collect

We collect personal information including:

• Name and contact details
• Payment information
• Order history
• Browsing data via cookies

3. How We Use Your Information

We use your information to:

• Process orders and transactions
• Communicate with you regarding your orders
• Send marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and enhance security

4. Legal Basis for Processing (UK GDPR)

We process your personal data on the following legal bases:

• Contract performance – to fulfil our obligations to you
• Legitimate interests – to improve our services and prevent fraud
• Legal obligation – to comply with applicable laws
• Consent – where you have given explicit permission

5. Sharing Your Information

We may share your information with:

• Service providers who assist in operating our business
• Legal authorities when required by law
• Business transferees in the event of a merger or acquisition

We do not sell your personal data to third parties.

6. Cookies

We use cookies to enhance your browsing experience and analyse website traffic. You can manage your cookie preferences through your browser settings.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including a minimum of 6 years for tax records as required by law.

8. Your Rights (UK GDPR)

Under UK GDPR, you have the following rights:

• Access – request a copy of your personal data
• Rectification – request correction of inaccurate data
• Erasure – request deletion of your data
• Restriction – request limitation of processing
• Portability – request transfer of your data
• Object – object to certain types of processing
• Withdraw consent – withdraw consent at any time

To exercise any of these rights, please contact us at info@rematt.uk.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

10. International Transfers

Where we transfer your data outside the UK, we ensure appropriate safeguards are in place to comply with UK data protection law.

11. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

14. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):